A cyber attack on Nottingham City Transport’s IT systems caused a major concern for the company and for Nottinghamshire Police recently.
The NCT IT Team were notified of the attack and immediately arrived on site to switch off the network to minimise the impact on their systems and servers.
Many of their systems and databases are externally hosted using accredited and secure third party providers and for this reason, NCT believed that there had been no access to personal data.
An assessment on the impact of this attack was ordered, and Nottinghamshire Police's external cyber security team were on hand to support them with this work.
Detective Inspector Ed Cook, of Nottinghamshire Police’s Economic & Cyber Crime Unit, said at the time: “We are aware of a report of a cyber attack at Nottingham City Transport. We have swiftly responded and are currently investigating the matter. Specialist staff have been deployed and have provided cyber security support and advice to the organisation.”
During the attack, the NCT bus service continued to operate as advertised, but there was intermittent disruption as the systems - which are used as part of their operation - became unavailable.
NCT staff had no access to emails and customers were encouraged to call the company or use their social media channels as a form of contact. NCT reported this issue to the Information Commissioner's Office (ICO) and promised further updates in due course.
Reporting Cyber Crime
The East Midlands Cyber Resilience Centre provides advice and guidance to protect and prevent businesses from falling victim to cyber crime. However, if you have become a victim of cyber crime, you need to know what to do next, we have all the information you need on how to report it.
Read more here: Reporting Cybercrime | EMCRC