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How to spot and combat fake 'missed parcel' messages

First highlighted by the National Cyber Security Centre back in April, fake ‘missed parcel’ scams are still prominent and problematic today.


In this blog, we look at ways in which you can avoid scams sent via ‘missed parcel’ messages, and what to do if you think you’ve already fallen victim to one.




Cyber criminals are still tricking UK citizens into downloading a malicious app by sending convincing-looking 'missed parcel' text messages. The messages contain links to an ‘official’ delivery or parcel tracking app.


The app is in fact malicious and contains spyware. If installed, it can steal your banking details, passwords, and other sensitive information. The app also accesses your contacts and sends them to the criminals, and also sends additional text messages from your device to other people's contacts, further spreading itself.


This guidance explains: