Search

Phishing Emails: How to report them

Cyber criminals love phishing. Unfortunately, this is not a harmless riverbank pursuit.


In this blog, you will discover how to report a potential phishing message to the NCSC using the Suspicious Email Reporting Service (SERS).

When criminals go phishing, you are the fish and the bait is usually contained in a scam email or text message.


The criminal’s goal is to convince you to click on the links within their scam email or text message, or to give away sensitive information (such as bank details).


These messages may look like the real thing but are malicious. Once clicked, you may be sent to a dodgy website which could download viruses onto your computer, or steal your passwords.


But don't worry, the NCSC have made it easier than ever to report them.

Have you spotted a suspicious email?


If you have received an email which you’re not quite sure about, forward it to the Suspicious Email Reporting Service (SERS):


report@phishing.gov.uk


The message might be from a company you don’t normally receive communications from, or someone you do not know. You may just have a hunch. If you are suspicious, you should report it. Your report of a phishing email will help us to act quickly, protecting many more people from being affected.

In a small number of cases, an email may not reach our service due to it already being widely recognised by spam detection services. The vast majority of reports do reach our system so please keep reporting any suspicious emails you receive.


If you continue to have problems then please contact us so we can investigate it further.

Reporting


Report all Fraud and Cybercrime to Action Fraud by calling 0300 123 2040 or online. Forward suspicious emails to report@phishing.gov.uk. Report SMS scams by forwarding the original message to 7726 (spells SPAM on the keypad).



The contents of blog posts on this website are provided for general information only and are not intended to replace specific professional advice relevant to your situation. The intention of East Midlands Cyber Resilience Centre (EMCRC) is to encourage cyber resilience by raising issues and disseminating information on the experiences and initiatives of others. Articles on the website cannot by their nature be comprehensive and may not reflect most recent legislation, practice, or application to your circumstances. EMCRC provides affordable services and Trusted Partners if you need specific support. For specific questions please contact us by email.

 

EMCRC does not accept any responsibility for any loss which may arise from reliance on information or materials published on this blog. EMCRC is not responsible for the content of external internet sites that link to this site or which are linked from it.