New warning over fake NHS PCR test text

Once again we are warning people of COVID-19 related scams. This time it is over fake PCR test text messages. These fake texts could result in people being tricked into handing over bank details.

People are now being warned to be vigilant as text messages that appear to be from the NHS, telling you to order a PCR Covid testing kit, are being circulated.

According to Which? the text message is actually part of a type of fraud called smishing.

Smishing is a form of phishing that uses mobile phones as the attack platform. The criminal executes the attack with an intent to gather personal information, including social insurance and/or credit card numbers.

Which? says that while the NHS does contact people by text, it would only ever ask you to order a test via the official GOV.UK site ( ).

A Department of Health and Social Care (DHSC) spokesperson told Which?:

"Whilst it is possible for criminals to fake official phone numbers, they cannot fake official website addresses.

"We would encourage anyone with concerns about a phone call, text message or email they have received, in relation to test and trace, to check the website address being provided to you carefully.

"If possible, type the official address, which will be followed by the unique characters given to you, directly into your browser.

"To check what is and isn’t going to be asked, visit the NHS.UK site here. If you think you have been sent a scam message, please report it to Action Fraud. If people receive an email which they’re not quite sure about, they can forward it to the National Cyber Security Centre’s Suspicious Email Reporting Service (SERS)

"To report a spam text forward the message to Ofcom’s spam texting service on 7726."


Report all Fraud and Cybercrime to Action Fraud by calling 0300 123 2040 or online. Forward suspicious emails to Report SMS scams by forwarding the original message to 7726 (spells SPAM on the keypad).

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