Home Working - Preparing your Organisation and Staff

How safe is your home working?

As the UK continues to deal with lockdown rules, many of us are becoming more accustomed to working from home. While this is good news for business, it also means that criminals are seeking more and more ways to tap into the fear surrounding COVID-19 using email phishing scams and other forms of cybercrime.

We want to help you keep your business as safe as possible while working remotely, so we’ve put together some guidance about cybersecurity measures you can implement for yourself and your team while working from home. There will be more guidance coming over the next week, so be sure to sign up for emails so that you don’t miss anything.

Part 1: Preparing for home working

Whilst working from home will not be new to everyone, the ongoing situation means that you may be considering home working on a greater scale, and for a longer period of time. You may have more people working from home than usual, and some of these may not have done it before.

If you need to set up new accounts or accesses so your staff can work from home, you should set strong passwords for user accounts. Please refer to the NCSC guidance for system owners responsible for determining password policy. The NCSC strongly recommend you implement two-factor authentication (2FA) if available.

Working from home can be daunting for people who haven't done it before, especially if it's a sudden decision. There are also practical considerations; staff who are used to sharing an office space will now be remote. Think about the new services that you may need to provide so they can continue to collaborate such as chat rooms, video teleconferencing (VTC) and document sharing. The NCSC guidance on implementing Software as a Service (SaaS) applications can help you choose and roll out a range of popular services. If you are already providing such services, you'll need to plan for a potentially large increase in users.

Here are some general recommendations to support secure home working: